Domestic energy storage power supply does not turn off the main switch

What happens if the power is disconnected?

If the power is currently disconnected (The screen will say Power off/disconnected) then you'll need to have the main switch and all switches in the fuse box in the off position. Once your connection has been completed, the screen will change to display registers and numbers. At this point, you can turn all the switches back into the on position.

Do I need to turn my main switch off?

If you’re getting electricity connected at a property, you need to turn your main switch off for the connection to take place. Some properties also have a hot water switch – if yours does, you’ll need to switch that off too. Your main switch is in your fuse box or meter box. In your meter box there’ll be a number of switches.

What happens when you turn off the power at the main switch?

When you turn off the power at the main switch, it closes and cuts off the connection between your property and the power grid. This is one of the main purposes of having a main switch, which is safety.

Do I need to turn the switches into the off position?

Welcome to AGL Community! If the power is already on then you won't need to turn the switches into the off position. If the power is currently disconnected (The screen will say Power off/disconnected) then you'll need to have the main switch and all switches in the fuse box in the off position.

What should I do if my power goes out?

Switch off the main circuit breaker: Using caution and wearing appropriate protective gear, flip the main circuit breaker to the "Off" or "Down" position. This action should cut off power to the entire house. Verify power outage: To confirm that the power is off, you can check a few lights or appliances inside your home to see if they are working.

What if my distributor has been disconnected?

Thank you for reaching out. If the electricity has been disconnected, to successfully reconnect your distributor will require the main switch to be turned off as a safety precaution. If the main switch is on at the time of the connection, we will need to raise a new connection request for you.